Terms of service

Welcome to Venlure.

By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

Product Information

• We strive to display all jewelry products as accurately as possible.

• Slight variations in color, texture, or shine may occur due to lighting and screen settings.

• All products are subject to availability.

Orders & Payments

• All prices displayed on the website are in INR (₹).

• Orders are confirmed only after successful payment verification.

• Venlure reserves the right to cancel suspicious or unavailable orders.

Return & Exchange Policy

Easy 2-Day Return & Exchange Policy

We offer a 2-day return policy from the date of delivery for eligible products.

Return Eligibility

• Product must be unused and in original condition.

• Original tags, invoice, and packaging must be intact.

• Original Jewelry box/packaging must not be damaged, torn, broken, scratched, or tampered with.

• Used or damaged products will not be accepted.

Non-Returnable Products

• Earrings

• Customized jewelry

• Sale or discounted products

• Gift packaging items

Damaged or Incorrect Product

If you receive a damaged or incorrect product, contact us within 24 hours of delivery with clear photos/videos for verification.

Refund Policy

• Approved refunds will be processed within 5–7 business days.

• Refunds will be credited to the original payment method.

Jewelry Care

• Avoid contact with water, perfume, chemicals, and sweat.

• Store jewelry in a dry and safe place.

• Handle delicate jewelry carefully.

Intellectual Property

All logos, product images, designs, and content on Venlure are the intellectual property of the brand and may not be copied or reused without permission.

Contact Us

Email: Sales@venlure.com

Website: https://www.venlure.com